Q&A / 

The USA Federal Government has decided it needs to make residential water heaters more efficient and has put new water heater rules in force as of April 16, 2015. After you discover how it's going to impact your bank account, you may have to take an extra blood pressure pill. I reached out to the PR team […]

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Joseph Gulaskey has to wait and wait for hot water to show up in his faucets in the winter. He lives in North Huntingdon, PA where it can get quite cold. Here's what Joe sent me: "During the winter months and having an unheated cellar, I have my hot water lines covered with polyfoam insulation. With […]

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Joanna Davis seems to have hired a contractor that has a suspect plumber who goofed up her pot filler faucet. This happened in Greenville, South Carolina. Let her tell you the facts: "Each time I turn on my pot filler, I have to empty the first two pots of water as they smell like oil and […]

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Theresa Jordan lives up in a suburb of Chicago, Arlington Heights, IL. But she's got a very big problem with backflow valves in her sewer line that are now creating backups in her home. She can tell the story much better than I can. Here it is: "Where I live, we have combined storm and sanitary […]

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DEAR TIM: My husband and I are doing a bathroom remodel. The biggest change is the bathtub. The builder put in a smallish tub and I’m now going with a luxurious soaking tub. Our house is on a slab. Are the tub drain holes, the one at the bottom and the one higher up the […]

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Ade lives in cold and snowy Chicago, IL. All of a sudden his plumbing fixtures stopped working correctly. Here's his story: "I had a leak around my plumbing vent repaired last year and the roofer put a cap (see picture) on the vent. I started having problems with my 2nd floor toilet and later with both […]

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Dylan, who hales from Southampton, England in the UK, has an issue with grout in his toilet. "I have a clump of grout in my toilet bend which a dumbhead tiler poured down my toilet last night and it's set. What is the best way to remove it? I have a grout remover and was thinking […]

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Kate Knight, who lives in Brentwood NH eighty miles south southeast of my house, has a problem with her new shower valve. Let her describe it: "Recently we had a new valve put in our shower which is bigger than our last one coupled with a water saver shower head. We also moved our toilet […]

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Old Man Winter and his girlfriend Mother Nature can wreak havoc with your home's plumbing pipes if you don't protect them from freezing. Most people only have this happen to them once if their house turns into Niagara or Victoria Falls once the pipes thaw out and they're not home to stop the damage. I […]

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Lynne K. has a colonial home in North Easton, MA. She's at her wits end about a sewer gas smell in the home. Let her give you a full report: "I bought my home, a colonial, in Dec. 2008. It was built in 2003. Before I moved in, I smelled a rotten egg odor in the […]

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