Home Depot really made Sandy Fischler hot under the collar when they failed to
install a new whole house fan during one of the hottest summers ever in Southern
California. Sandy had a previous bad experience with Home Depot, and sold stock
she owned in the company. She now drives seven miles out of her way to go to
Lowe's.
Two Home Depot employees really did a great job, and Jerry Willis thought he had taken a ride in a time machine. One was a cashier, and the other employee worked in the lumber department.
Home Depot service has Larry Andrews very upset. He remembers when it was excellent, but lately it leaves much to be desired. Larry maintains that phone calls do not get returned and clerks have no clue when products will arrive in the store.
Home Depot has given three installed sales quotes to Victor Masliah. On two
occasions he signed a contract. The third time, he discovered the quote was
higher than others he could get from other stores.
Home Depot contracted to install a roof on Mr. Wenzel's house in Oxford, Michigan. But the day the shingles were delivered, problems started. Mr. Wenzel had to even go buy more shingles and nails using his own money to finish the job.
Home Depot sells home building and remodeling products. Home Depot also installs many of the products they sell. Sometimes the jobs go well and other times Home Depot customers have problems. The problem jobs generate Home Depot complaints.
