Q&A / 

Home Depot and Larry Andrews Madison, Wisconsin

I shopped Home Depot for several years for my remodeling-handyman business. Unfortunately, I have watched the level of service go from a 10 (excellent) down to 1-3 (poor) at best. The salespeople I talk with don't know anything or else give me wrong information. They don't return my phone calls and the service I receive is extremely poor. When asked, they can't ever tell you when a product is coming in.

It's really bad in Madison, Wisconsin, so I shop at Menard's, Lowe's or the lumber yards.

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