Watch Out for Bad Contractors

By Tim Carter
©1993-2008 Tim Carter

Summary: Homeowners across the nation are victimized each and every day by builders and remodelers who really don't know what they are doing. These builders and remodelers are often referred to as non-professionals. While that is true, very few people that I have come into contact with have ever discussed the root of the problem. Unfortunately, many problems occur long after the contractor is gone.

Construction Deficit

Homeowners across the nation are victimized each and every day by builders and remodelers who really don't know what they are doing. These builders and remodelers are often referred to as non-professionals. Well that is true, however, very few people that I have come into contact with have ever discussed the root of the problem.

When I decided that I was going to be a builder and a remodeler, I just started doing it. Fortunately, I didn't try to tackle projects that were totally beyond my capabilities. But, I constantly was experimenting with products and techniques. I was an amateur chemist, as I would apply paints, adhesives, add water to concrete, etc. without bothering to really find out what was happening. In many cases I found out very quickly what happened, as the installation was botched. I licked my wounds, repaired the damage and went on. It didn't take too long to figure out that these mistakes were costing me money.

Homeowner Losses

The problem, however, is that the vast majority of the time, the problems associated with improper installation appear long after the installer has cashed your check. You are left holding the bag. My guess is that millions of dollars a year are spent on premature replacement and repairs of materials that have been improperly installed.

You can avoid this happening on your next building or remodeling project. The trick is to hire an individual who has decided to take his or her professionalism to the highest level. These individuals are the ones who invest time in reading. They take the time to read exactly how a particular item is supposed to be installed. They read as much as they can about new products and construction techniques. More importantly, they read the technical trade journals that specifically explain just how some things work in building and remodeling.

Examples

For sake of discussion I will give you some examples. Concrete is a very popular topic with many of my readers. Every time I write a column concerning concrete I get a big response.

I attended a conference sponsored by the Portland Cement Association in the fall of 1994. We discussed the installation of residential concrete. The consensus of the group was that over 90 percent of residential concrete is finished improperly! How, might you ask? It's very simple. Almost invariably, concrete finishers will sprinkle water on a slab as they finish it. They do this because the concrete is getting away from them. They do not realize that this added water is severely weakening the top 1/8 inch of the concrete. This added water is diluting the amount of cement at the top of the slab.

The reason that many finishers continue this practice is because it was the way they were taught! Too much information in residential construction is passed along verbally or by experimentation. Very few individuals have self-educated themselves or taken the time to read the many fine pieces of literature that are readily available.

Another example is lumber shrinkage. Just about everybody knows that lumber shrinks as it dries out. But how many builders and remodelers do you think know that this shrinkage is not equal in all dimensions of a piece of lumber? Across which dimension does a piece of lumber shrink the most? Why is this important to know?

I'll tell you why it is important to know. If you have been a victim of drywall nail pops, this information could have helped you. If your new cedar or redwood siding developed splits this could have helped you.

Just for the record, wood shrinks the greatest amount across the face of the grain. It shrinks the least (actually hardly at all) along its length. If you visualize an 8 foot long 2x4, this means that the 2x4 will virtually always remain 8 feet long. But, when shipped from the log mill, most 2x4's measure 3-1/2 inches wide. If a particular 2x4 has not been adequately dried, after installation and drying, this 2x4 might measure 3-5/16 inches! It lost 3/16 inch! And you wonder why seams open up in your hardwood floor, or why plywood buckles. Remember, this same movement will occur in the opposite direction when wood swells!





Comments:

rlm
08 Dec 2007, 01:04
I had hired Craftsman Construction them 2-07, they started remodeling my kitchen. They were supposed to use a melamine surface on the interior of the cabinets instead they tried to save themselves some money and ordered vinyl to be put onto the interior of the cabinets. The vinyl was already peeling off (sticker quality)when the cabinets were delivered to our house. Also electrician wired the panel box wrong and left us without electricity for awhile which we had to fix ourselves since the contractor walked off the job when we wouldn't accept the cabinets. After arbitration and the CCB we are stuck with the cabinets in our garage and having to pay for them. Bad quality of work, bad communication, and the contractor Chris Pete had admitted in front of the arbitrator that he stole from us, and his workers broke some of our valuables.
AsktheBuilder
08 Dec 2007, 07:09
RLM,
Well, let's see if Chris stops by to tell his side of the story. If you want to avoid this pain and suffering in the future, consider using one of my Bid Sheets. Go to Tim's Store at the very top of this page.
Goss do not use roofer
08 Dec 2007, 22:01
We hired GJ Goss Contracting Inc to replace a roof and skylights on our home. Came home to find that they failed to install a Trim Kit that goes on the skylights prior to setting them on the roof from the inside the skylights look to small for the cut out. Several leaks in the roof after the 1st rain which caused inside Damage. Greg Goss the owner agreed the job was unacceptable, however he never followed up on making it right the skylights need to be taken off along with the flashing and shingles in order to put the trimkit on. Horrible workmanship, horrible customer service!
LInda
02 Jan 2008, 09:17
Hello,
We hired an independent contractor to finish our kitchen 6 months ago. We have been left with melamine boxes.
This getleman had done a few other small projects for us which seemed to go smoothly. We hired him to add cabinets and a countertop to an already existing kitchen. He was to match the other half of our kitchen.
Kurt started the project by delivering melamine boxes that he built and was to come back with custom doors to match the existing kitchen. During the project he got a full time job and has been out of the country often. He did return and said he would return to finish our project. After many emails we have not heard back from him.
What is our recourse? He has half of our money, we have melamine boxes.
Is there someone to turn to without going through the regular legalities?
Thank you,
Linda
AsktheBuilder
02 Jan 2008, 09:24
Linda,
You go find a cabinet maker that will finish the job. You still have half the money. for the project. If you have to spend more money to finish the job, it is a tuition payment to the College of Hard Knocks.
jon doe
08 Jan 2008, 20:17
Donnie mauffray a framer from decatur alabama is the sorriest excuse of a builder i have ever seen all of my work was backwards he cost me hundreds in repair that had to be made after he worked on my house i would not recommend him to my worst enemy
Disgusted with Goss
16 Jan 2008, 13:29
Dear ATB, We also recieved a leaky roof from GJ Goss Contracting! Greg Goss kept promising for 3 months to fix it. Left our house a mess!!! Gutters off, siding off. We reported him to MHIC, which everyone should do with a dishonest contractor. How do guys like this stay in business??
AsktheBuilder
17 Jan 2008, 12:57
Disgusted,
Because people like you do not do their due diligence and verify they are about to hire a pro. This is why years ago I developed my Bid Sheets.......
jim weininger
29 Feb 2008, 09:24
I had Goss do a roof for me and they did a wonderful job. I came home from work everything was finished and all cleaned up. My Roof was beautiful. Never had a problem. I am now getting gutters and downspouts.
Scott Weston
29 Feb 2008, 11:03
Dear Jim, Just be aware that there are several negative comments about Goss Contracting on this and other web sites. He never does the work himself. He only does sales. You may have just been lucky to get a good crew on your roof. Don't be too trusting with your gutters.

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