Q&A / 

Ken Williams has a very slippery shower floor in his Mooresville, NC home. Let him describe it: "The water in my house is very soft and so it is very slippery and the soap never seems to be rinsed off and as a result the shower floor which is 6X6 tiles is dangerously slippery. The […]

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Sharon's bathroom floor tile grout is cracking in her Anchorage, AK home. You're not going to believe the photos. Here's her story: "My master bath floor has cracked and chipping grout in more than 50 percent of the tiled area.  Some tiles sound hollow underneath. The sub-flooring is 3/4 in OSB with 3/8 inch interior plywood […]

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The USA Federal Government has decided it needs to make residential water heaters more efficient and has put new water heater rules in force as of April 16, 2015. After you discover how it's going to impact your bank account, you may have to take an extra blood pressure pill. I reached out to the PR team […]

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Ada Wilhelm has a gorgeous rectangular tile floor in her house in Hernando, FL. She wrote to me with a very simple question: "How can we darken a grout that is too light?" Well Ada, I'm wondering why you want to lighten it after looking at the photo you sent below. The grout, to me, looks […]

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Joseph Gulaskey has to wait and wait for hot water to show up in his faucets in the winter. He lives in North Huntingdon, PA where it can get quite cold. Here's what Joe sent me: "During the winter months and having an unheated cellar, I have my hot water lines covered with polyfoam insulation. With […]

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Joanna Davis seems to have hired a contractor that has a suspect plumber who goofed up her pot filler faucet. This happened in Greenville, South Carolina. Let her tell you the facts: "Each time I turn on my pot filler, I have to empty the first two pots of water as they smell like oil and […]

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Theresa Jordan lives up in a suburb of Chicago, Arlington Heights, IL. But she's got a very big problem with backflow valves in her sewer line that are now creating backups in her home. She can tell the story much better than I can. Here it is: "Where I live, we have combined storm and sanitary […]

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Alice Happel might live in a high-rise condo on East Wacker Drive in Chicago, IL. I only say this because I've stayed in a wonderful one owned by a friend of mine, Dave Wiener, on that street next to the Chicago River. Wowza did it have a great view! Alice, though, has an undermount sink that […]

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DEAR TIM: My husband and I are doing a bathroom remodel. The biggest change is the bathtub. The builder put in a smallish tub and I’m now going with a luxurious soaking tub. Our house is on a slab. Are the tub drain holes, the one at the bottom and the one higher up the […]

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DEAR TIM: I embarked on a simple caulking repair around my bathtub that's now turned into a quest. While pulling out old caulk I discovered loose tile. After removing four rows of tile up from the top of the tub, I then was met by a crumbling wall surface behind the tile. I took out […]

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