Q&A / 

Brenda Steele is getting ready to move into a new house in Bentonville, AR. But before the closing, there was a water leak in the kitchen. Here's her story: "We are under contract to buy a new home and are waiting for loan approval. We received a call saying someone left the kitchen sink on and […]

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Karen Bloom is a subscriber to my newsletter and lives in Austin, TX. However, she and her husband also own a home in Memphis, TN that's having major issues with ice dams around her dormers. Here's her full report: "Hi Tim, I get your newsletter and really enjoy it. We have a house in Memphis, TN in […]

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Mark Nielson has an ice buildup and ice leaking out of his soffit where his dryer vent exits his home. It's pretty severe. Here's his story: "I am getting icicles on the side of my house near the dryer vent. This happens in Nebraska sub-zero weather. This side of my house faces the northwest. I made […]

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Theresa Jordan lives up in a suburb of Chicago, Arlington Heights, IL. But she's got a very big problem with backflow valves in her sewer line that are now creating backups in her home. She can tell the story much better than I can. Here it is: "Where I live, we have combined storm and sanitary […]

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Alice Happel might live in a high-rise condo on East Wacker Drive in Chicago, IL. I only say this because I've stayed in a wonderful one owned by a friend of mine, Dave Wiener, on that street next to the Chicago River. Wowza did it have a great view! Alice, though, has an undermount sink that […]

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David Cox has a drone with a GoPro camera on it. He's also got a leak in his wood-framed chimney. Even though the shot could have been a little closer in this video below, it only took me about three seconds to locate the problem. This is an EXCELLENT example of how technology can help […]

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A Colorado handyman / remodeler had a run in with a LED flashlight. He put it in his mouth so he could have two hands free to look for a tool in his SUV. It was in his mouth for 30 seconds before the explosion. That's an important clue. I think a bunch of his […]

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Dylan, who hales from Southampton, England in the UK, has an issue with grout in his toilet. "I have a clump of grout in my toilet bend which a dumbhead tiler poured down my toilet last night and it's set. What is the best way to remove it? I have a grout remover and was thinking […]

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A woman who wishes to remain anonymous for some reason who's name begins with D and ends in an a, lives in a house in Chicago, IL, where someone let a door fly into a wall. Let her tell you the rest: "Hi.  We had a door handle type hole in our wall and we have […]

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Belinda Morgan is building a new cabin somewhere near Saginaw, Texas and wants to reuse some glass block she installed a few years ago. Let her give you the details: "I have a glass block shower with 50 glass blocks that are held together with mortar that I built. I want to use again in […]

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