Interior Design Associations & Literature

The BIG Group

The largest interior design association is the ASID. That acronym stands for American Society of Interior Designers. They boast a membership in excess of 30,500. This group includes actual designers, students and manufacturers of design / interior products. Thousands of the designers in this association specialize in residential interior design.

To maintain membership in this group, the pros must take periodic continuing education classes.

Want to find an ASID member in your town?

ASID - 800-775-ASID
www.asid.org

A Second Choice

As you might expect, there is another professional association of interior designers. It is called the International Interior Design Association - IIDA. This group is a professional organization that strives to "enhance the quality of life through excellence in interior design and to advance interior design through knowledge."

This group has over 10,000 members and is growing. It is headquartered in Chicago, Illinois in a fitting location - The Merchandise Mart!

Members of the IIDA must also perform periodic continuing education. This insures that they are exposed to the latest technology, codes, products, etc. The trickle down effect is that you - the consumer - get great information from an association member.

Contact the IIDA at:

IIDA - 888-799-4432
www.iida.org

Sources of Free Design Literature

Would you like some free pamphlets about interior design? Ones that help you maximize your investment in the services of a professional designer? Great! Call the two phone numbers below and ask for all FREE literature that is available. Ask for a listing of professional interior designers in your area while you have them on the phone! 

  • ASID
    800-775-ASID

  • IIDA
    888-799-4432

Both phone calls are TOLL FREE.

Kitchen Design Resources

kitchen design resources
This is a well-designed kitchen. The circular floor plan allows for excellent workspace and others to watch what's going on. Copyright 2019 Tim Carter

"Kitchen design resources abound. Be very careful of advice from those who've not worked installing kitchens for at least twenty years."

Tim Carter - Founder - Askthebuilder.com

Kitchen Design Resources - Lots of So-So Advice Out There

Read every kitchen design article you can find, contact kitchen associations, go to kitchen and bath shows and take classes if they are available. You will get an enormous dividend payback from this investment of time. It may seem like a pain, but you will quickly forget about it when you are sipping coffee in that new kitchen!

Related Links

Kitchen Design Basic Principals - Simple and Easy

Top Kitchen Design Tips & Guidelines - DO NOT SHARE - SECRET!

https://www.youtube.com/watch?v=ghcKo_fqNBY

How Much Does a Kitchen Remodel Cost?

What do you think your kitchen remodeling job or new house kitchen is going to cost? I would venture to say somewhere between $10,000 and $60,000. Yes, that is a big spread, but it is realistic. I once did a kitchen remodel job that included the addition of 150 square feet of space. The price tag for that job was close to $90,000! The point is this: Kitchens cost a lot of money. If you goof up the design, you will be quite unhappy each month as you make the second mortgage payment.

Are There Good Kitchen Associations?

There are many more than just 20 design ideas for kitchens. I recommend that you contact the National Kitchen and Bath Association (NKBA) for further information. Go to their website and check out the Online Remodeling Guide. You can also order a free copy of their Kitchen & Bath Workbook.

Other Kitchen Design Literature/Design Sources

Aside from the NKBA you can get virtually unlimited kitchen design ideas from four other sources. Kitchen cabinet manufacturers often have an abundance of useful literature and design guides. Look for these in the showrooms you visit. If they are not visible, don't hesitate to ask the salespeople for these books. I know they exist as I have given them to my customers. The design guides vary in quality depending upon the manufacturer.


Create your perfect kitchen using my Kitchen Remodeling Checklist as your remodel guide. I offer a 100% Money Back Guarantee.


You can also glean great information from the monthly home improvement and design magazines at newsstands. Often these magazines will have wonderful photos that you can scan for a solution to one of your current problems.

Should I Hire a CKD?

Finally, I recommend that you hire a Certified Kitchen Designer (CKD). I'll bet one is in your city or town. These individuals have participated in extensive classes, training, and testing. They have excellent design publications at their fingertips. Don't you think it might be worth $300 or so to make sure you don't waste $25,000? I thought so!

If you want to try to do design work yourself, then you might want to try out different computer design programs. Some can be had for less than $100. You might just luck out and create the perfect kitchen.

Kitchen Design Suggestions

How many times have you flipped through a copy of one of the home improvement or home decorating magazines? I would venture to say that every issue has at least 10 photographs of some type of kitchen setting. Some of these may be in ads but no doubt they are there.

Heavy Traffic

Great architects and interior design people locate kitchens near the center of most houses. They recognize that this room is the center of activity. You need to recognize that your kitchen floor, cabinets, countertops, etc. will be subjected to accelerated wear because of the heavy traffic through and in the room. Often it may only cost 10 to 15 percent more money to get substantially better quality in cabinets, flooring, paint and other items.

Form Follows Function

I suggest that you spend the necessary time to research all of your design options. People often confuse "design" with "decorating". They are NOT the same. The color of paint or style of wallpaper has little to do with how efficiently you will operate in your kitchen. Your kitchen may look great but if it does not function well, you will be unhappy. The decorating theme should be an extension of your personality. However, don't place top priority on the look and style. Here is how I would accomplish these tasks.

Seek Professional Help

There are many complicated aspects of actual kitchen design that are impossible to include in this bulletin. Thousands of pages have been written on cabinet placement, types of cabinets, the work triangle, appliance tolerances and such. There are professional kitchen designers who have mastered these elements. They know exactly how to get the most from your kitchen space no matter how big or small it is.


Avoid flaws and mistakes when planning your new kitchen. Use my Kitchen Remodeling Checklist as your remodel guide. I offer a 100% Money Back Guarantee.


One of my newspapers - The Dayton Daily News - sponsored a design contest. They had homeowners nominate their kitchens for a free design makeover. Four Dayton Ohio area kitchen design companies submitted designs for the contest. It was absolutely amazing how the Certified Kitchen Designers (CKD) manipulated the tiny spaces into highly efficient kitchens. Hire a CKD to develop your plan. You should spend your time selecting cabinet styles, colors and paint!

Islands - A Potential Oasis

If your kitchen has enough space for an island - a kitchen usually needs to be at least 13 feet wide for an island - you are in luck. My wife Kathy and I happen to have an island that is two feet deep by six and a half feet long. It is fantastic. I have built islands that contain bookshelves, eating bars, the primary sink and cooktops. My neighbor has an island that is seven feet by six feet! I constructed it five years ago during a major kitchen rehabilitation project. The kitchen designer used cabinets and complimentary trim that make the island look as if it is a piece of furniture.

Dressing up Cabinets

One of the coolest things I have done with a simple wall cabinet is to order it without the door panel. The cabinet comes with a door frame with or without grids. I then order a piece of hammered clear glass from a local art glass studio. The look is dynamic. If you have attractive dishes or other items you wish to display behind the glass doors, this is an excellent way to achieve it. If you are really ambitious, you can install mini-lights inside the cabinets to cast a warm glow at night time.

Are you building a new house with tall ceilings? Think twice before you add soffits over the top of the cabinets. Why not install a matching crown molding around the room made from the same wood and stained to match the cabinets? Higher end cabinets usually offer this as an option. Use the top of the cabinets to display baskets filled with seasonal dried flowers. Have your kitchen take on the mood of the season. Cabinet tops are excellent flat surfaces that allow you to add eye appeal to your kitchen space.

20 Kitchen Design Guidelines

20 Kitchen Design Guidelines

Many of these ideas I have developed from 20 plus years of installing kitchens. Most of these ideas are not new - they are just overlooked by ambitious homeowners eager to get the job done. Avoid the temptation of instant gratification. Spend the time to look for errors in your kitchen design. It will be worth it!

Sizing Your Kitchen

If you have the luxury of designing a new kitchen where walls can move, then make sure you have enough space! Use you existing kitchen as the benchmark. What don't you like? Where could you use extra space? Make a list of all current space defects in your kitchen. Solve these defects on your new plan.

The 26 Foot Work Triangle

Don't overlook this critical concept. It can get complicated with certain designs. If you have any doubts, consult a CKD on this one!

Doorways and Walkways

Make sure that entrances into and out of a kitchen are at least 36 inches wide if at all possible. The NKBA says 32 inches. However, I have found in practice that the 36 inch width is really preferable. It is easier to move appliances in and out of the kitchen for one. People such as my mom who use walkers find these openings more user friendly too.


Avoid flaws and mistakes when planning your new kitchen. Use my Kitchen Remodeling Checklist as your remodel guide. I offer a 100% Money Back Guarantee.


Eating Area Clearances

If you have a table or eating bar in your new kitchen, make sure that the edge of the table or bar is no closer than 36 inches from a wall or other object. You will need every bit of this room to move the chairs in and out and for people to navigate around a person who is seated.

Dual Sinks

The last 10 kitchens I have built or remodeled all have a second sink. Most are smaller bar sinks on a secondary wall. Homeowners love them! It is a great place to clean vegetables or get a glass of water if the other sink is busy.

Dishwashers

These appliances need to be close to the primary sink. The NKBA suggests a 36 inch maximum distance from the edge of the sink. I feel that 24 inches is a better number. They work best when they are immediately adjacent to the sink.

Ventilation

You should have an exhaust fan in the kitchen. Cooktops need at least 150 CFM capacity. Whole kitchen fans are rated according to the size of the room. See Builder Bulletin #98 on sizing kitchen fans.

Roll Out Shelving

This is an old idea but one that is very useful. Roll out shelving is excellent for pantries and canned food storage. It really saves you from getting on your knees or reaching over objects to get to those things deep in a cabinet.

Stenciling

Keep the thought of wall stenciling in the back of your mind as you select cabinets and countertops. A painted wall with a stencil can really pull out some of the colors in the cabinets or counter top. If you paint the stencil on a separate background border color, you can then successfully paint the walls at a later date without compromising the stencil.

Appliance Counterspace

Make sure that you have adequate counterspace on the sides of appliances. The NKBA seems to gravitate towards a minimum of 15 inches. This is an OK guideline. Shoot for 18 inches if you can.

Appliance Barns

Who wants to see the toaster sitting out, or the can opener? Try to select an appliance barn that sits on the countertop but is connected directly to the wall cabinets.

Dynamic Ceilings

Can you tray or create different levels in the ceiling? Do you own a ranch home? If so, you can build a sloped roof or even a cathedral ceiling in the kitchen. It is an awesome touch, especially if you can include several skylights.

Indirect Lighting

If you can create some hidden lighting on the top of your cabinets that washes the ceiling, you will be amazed at the look. It is soft and adds a unique touch of class after dark. Under cabinet lighting will do the same but for the full effect get lighting on top of the cabinets.

Flooring

Your floor is a major design item. It is a large visual target. Be careful that the flooring doesn't clash with the cabinets! Give cork flooring a serious look! It is PERFECT for kitchens! See Builder Bulletin #183 about this fantastic material.

Natural Light

Sunlight will change the complete look of your kitchen. Try - at whatever cost - to enlarge windows or open walls into other rooms so that more natural light enters your kitchen space.

Garbage / Recycling

You now need space for both. You can get cabinets that accept cans for both. Hide these cans within slide-out cabinets.

Drawers

You can't have enough drawers. I happen to like the ones beneath cooktops that accept all of our pots and pans!

Electricity

Be sure that you have plenty of electric outlets. You want at least three separate 20 amp circuits for just the countertop outlets!

Countertops - Edges

Eliminate sharp corners. Make all outside corners a radius.

Islands

What can I say? You NEED one, and a big one at that!

Twenty Contractor Interview Questions

Twenty Contractor Interview Questions

Want to find a pro? Well then interview him or her just like you got interviewed for your last job! Here are some tough questions and why they need to be asked:

1. How many people - direct employees - work for your company? This answer will give you an indication of company depth.

2. How many jobs does your company have in progress right now? Will your job be lost among these?

3. What is the average number of jobs you do at the same time? Does this number seem in line with the amount of support staff?

4. Do you have any other outstanding bids right now? If these turn into jobs, will your job drop to the bottom of the list?

5. How do you manage your jobs on a day-to day basis? All jobs require management. Ask for details! Who checks for quality, mistakes and progress?

6. Who will be on-site and in charge of my job each day? Get a name and cell phone/pager number!

7. Have you or your company ever been sued before? The truth is available in the courthouse records!

8. What is the worst building experience that happened to you? Listen! What is the story behind the tale?

9. What has been your best building experience? Listen! What is it he/she likes to do? Ask why.

10. What are your business ambitions? Are the words quality, customer satisfaction in the answer? If you hear, "...make a lot of money..." WATCH OUT!

11. Who were your two best customers? Why? Listen! Do you sound similar or opposite?

12. Who were your two worst customers? Why? Listen very closely..... do you sense a conflict on the horizon?

13. Who do you most admire? Why? It better be the person's spouse or a close family member.

14. Do you volunteer to work at your church? Describe. Need I say more?

15. Do you do volunteer work at your child's school? Describe. Coaching, PTO, committees, etc?

16. What is the dumbest thing you ever did? Was this recent activity or a childhood mistake?

17. What is the smartest thing you have done? Look for wisdom here. Do you sense intelligence or luck?

18. May I please inspect the inside of your truck or car? This tells/shows organizational skills.

19. May I please see some identification? Does he/she show a driver's license? If not, why? DUI, suspension, etc. Stranger things have happened!

20. Do you attend national trade conventions? Ask where and when. Where is the next one? Go to www.nahb.com to find out! Have you ever declared bankruptcy or operated a company under a different name? Listen to this answer!

Barrier Free Kitchen Design Tips

Plan for the Future

If you're not currently disabled, but have a family member who is, it is smart to plan for the future. You may end up in a wheel chair. You may have to use a walker like my mom. It is possible that you will be unable to bend over or stoop down to peer into a cabinet. I have seen this first hand.

Coping with a sick child, husband or wife, or relative is a draining experience. Your daily schedule is disrupted. Imagine what would happen if the sickness became permanent? Imagine if the sick person couldn't easily care for themselves? It happens to thousands of people every day across the world. Families need to adjust as well as the individuals themselves.

It was not uncommon for me and my workers to make light of this possibility when we were working high off the ground. We did this, I believe, to make ourselves more aware of the danger and to take the edge off our stress.

 

You don't have to get injured to become disabled. It can be a natural process. It can be caused by a sudden illness. This is what happened to my mother. One day she got very sick from a strange bacteria. Blood clots began to form and cut off the circulation to her hands and feet. The doctors were able to save all but the tip of one of her fingers. Another friend succumbed to the same disease a week later. He lost half a foot. Both individuals are coping with the change in their lives.


Avoid flaws and mistakes when planning your new kitchen. Use my Kitchen Remodeling Checklist as your remodel guide. I offer a 100% Money Back Guarantee.


Universal Design

The politically correct term for this subject is universal design. Planners and designers who work with disabled or handicapped individuals are learning more every day. They are developing standards which allow kitchens and other rooms to be accessible to a wide range of people who become disabled for one reason or another.

Different people have different needs. Blind people of course may need things slightly different than a person who is confined to a wheelchair. Designs are available for just about every need. I urge you to proceed to the end of this document and call the Center for Universal Design. They will be a great resource for you if you are beginning to plan a kitchen for a disabled individual.

Fundamental Changes

Barrier free design involves virtually every aspect of the kitchen. Lighting becomes an issue. Lights may have to be more concentrated. There may have to be more lights in various locations.

Traditional shelves become a barrier to many disabled people. Pull-out trays, bins and shelving units overcome this problem. I have a cabinet in my kitchen that is equipped with pull-out shelves. We put all of our canned goods in it.

Drawer and cabinet hardware must be considered. Traditional brass knobs cannot be gripped easily. D-shaped pulls are the best.

How about the dishwasher? It might help a person in a wheelchair to elevate it maybe six inches off the floor. There is no reason whatsoever that this can't be done by a plumber, builder or a remodeler!

If you are building a new home, don't be stingy on the amount of overall space you allocate for the kitchen. You may need an extra 3 or 4 feet in both directions. This will usually suffice and allow you to create a usable kitchen.

I also urge you to contact a certified kitchen designer. These individuals have access to the latest design innovations. They can possibly show you photographs of recently remodeled or new kitchens that incorporate key design features. Their showrooms may have numerous features on display as well.

Barrier Free Kitchen Checklist for Planning & Design

Layouts - Checklists - Tips for Barrier-Free Design

Adequate Floor Space - This is a major concern. The kitchen needs to be big enough to handle a wheelchair. A current eat-in kitchen may have to forfeit the table.

Appliances - The kitchen appliances that you and I use everyday don't do so well for a physically challenged individual. A self cleaning oven is a must. It must sit no higher than 36 inches off the floor. An oven must be adjacent to a counter space. Side mounted controls are helpful. Avoid extra electrical cord length. Shorten cords with string, twist ties, or rubber bands.

Flooring - Slip resistant material is a must. Rubber flooring is excellent if it is in the budget. When wet, rubber is not slippery like other flooring materials. The floor must be easy care, as spills are going to happen.

No Natural Gas - Natural gas is not a good fuel for disabled people. It can produce deadly fumes. It can leak and explode. Remember, some disabled people lose their sense of smell.

Countertops - Plan for multiple level countertops. The first stage of disability may not be in a wheelchair. A back injury may prevent a person from bending. This means that counters may have to be higher than normal. Attempt to plan the cabinets so they can be modified at a later date to accommodate a different design.


Avoid flaws and mistakes when planning your kitchen. Use my Kitchen Remodeling Checklist as your remodel guide. I offer a 100% Money Back Guarantee.


Sink - Sinks need to be shallow. Try to wash a pot in a deep sink while sitting in a chair.....Is it starting to 'sink' in yet?

Faucet - A single handle anti-scald faucet is a must.

Color Continuity - Vision impaired people can become confused. Make sure that the flooring is a different color than the countertop. Cabinets should not closely match. A person needs to see the edge of a countertop. Depth of field may be messed up and things can easily 'miss' the countertop!

Microwave Ovens - This is a must-have appliance. These permit easy and rapid heating of foods and liquids.

Hot Water Dispenser - Instantaneous heaters are excellent ways to make a cup of soup, coffee or tea. They minimize the possibilities of fire or burns from a pot or tea kettle.

Shock Free Electric Outlets - Make sure all electrical outlets are GFCI protected. This will eliminate or minimize the possibility of electrical shock. These outlets are very inexpensive. One outlet can protect several receptacles within the kitchen area. Put a smoke detector in while you are at it!

 


 

Sources for Additional Information

The following organizations can provide you with some helpful literature, tips and suggestions. I urge you to contact them. As you might expect, they will probably tell you of 4 to 5 other associations or specialty groups which may help you if you have a unique disability. Don't forget to call your local social services agency as well.

  • Adaptive Environments Center
  • Center for Universal Design

 

Column B162

Construction Contract Plans & Specifications

Hire an Attorney

If you are getting ready to build or buy a new home, you absolutely must employ a contract and/or real estate attorney to help you review the builder's contract. It does no good to look at a contract once it has been signed. You find a good attorney by asking questions. Ask the attorney what he/she specializes in. Some attorneys do not do contract law on a regular basis. Avoid these folks if you can. You want a person who writes and negotiates building contracts on a regular basis. If they hedge on their answers, keep looking!

If you are in a bind and feel the need to sign a contract before it can be reviewed, then absolutely add a clause that gives you the right to show the contract to an attorney within five business days. The clause must also contain language stating that you have the right to revise the contract at the suggestion of the attorney you hire. Protect yourself!

Nightmares - Real Ones

I am hired on a regular basis by attorneys to act as an expert witness. It is my job to go in and see what went wrong on a job. Frequently I determine that the contract between the builder and the consumer is virtually worthless. The contracts contain little or no protection for the consumer or they contain vague language that can be interpreted in any number of ways. The poor consumer is often taken advantage of by the builder.

Think. Builders draft and sign contracts on a regular basis. They know certain tricks and tips. You, on the other hand, may be a contract rookie. If this is the case, it is worth $300 or $500 to get advice from a competent attorney. Keep in mind that if you find the right one, they have the contract clauses already written! They have been down this road before. With computers, it is often a matter of cutting and pasting clauses into a document. Find an honorable attorney and he/she will save you thousands and thousands of dollars. If you have to hire an attorney and a person like me after the fact to defend yourself in a lawsuit, you will see what I mean!

Plans - Get Good Ones

Having a solid contract is necessary. But having excellent detailed plans are just as important. If the plans and written specifications contain all of the things you want in your home, then the contract simply refers to those documents. They become a part of the contract. It takes extra time to develop great plans, but the process is worth it. Drawing good plans forces you to make decisions. If you wait to make these as the house is being built, you may be under all sorts of pressure. Your material options may be limited as well if you are forced to make decisions at the last moment.

The Bottom Line

You want my advice? Slow down during this aspect of your job. Mistakes made in the planning and contract stage WILL cost you thousands of dollars and possibly bitter memories that will never go away.

Invest extra time here and you will never, ever regret it. Do whatever it takes to get good plans and a fine contract attorney. They are out there, but just like all things, you need to turn over several rocks to find them!

If you want a trouble free building experience, one with minimal stress and anxiety, then you must have excellent plans and specifications. These plans may cost you several thousands of dollars extra at the beginning of the job, but they could save you tens of thousands of dollars in legal expenses and change orders after you run into disagreements with your builder.

Top notch plans and specs also help make the job go smoother. Subcontractors usually have fewer questions. There are fewer costly change orders. Good plans and specs also minimize job delays. A good set of plans forces you and the planner to make critical decisions in a more relaxed atmosphere.

 


Sources of Plans and Specifications

You can order a full set of detailed plans and specifications from me. I have a licensed set of plans from a top residential architect. The plans show you what a REAL set of house plans should look like. If you reproduce the detail, schedules, interior and exterior elevations, etc. on these plans, you will have an excellent tool to help you build your house virtually trouble free. Excellent plans and specifications help communicate what you want. These plans and specs can be purchased from my Online Store at my website - www.askthebuilder.com, or by calling 513-407-8727.

15 Helpful Clauses for Construction Contracts

15 Helpful Construction Contract Clauses

  • Deposit Clause: How much is the deposit? Is it refundable? Who gets it if the deal goes sour? If the deposit is your lot, who holds title to the lot? If you transfer it to the builder, it isn't your land anymore!

  • Insurance: Who buys and maintains the fire and extended loss while the house is being built? Does the builder and all of his subs carry adequate Worker's Compensation? Does the contract say to provide copies of all policies? Does the builder have adequate general liability coverage? Does it cover mistakes or work deficiencies that show up during the warranty period? Does the contract state that you get a copy of his certificate of insurance so you can easily make a claim?
  • Site Inspections: Are you allowed to visit your jobsite to check on progress and quality? Make it clear. You MUST be allowed to inspect. If it is not allowed or access severely limited, this is a HUGE Danger Signal.
  • Drop Dead Date: What happens if the job doesn't start? Can you get out and get your deposit back? What happens if the job runs over? Do you get compensated for extra moving or storage expense?
  • Change Orders: What is a change order? Can the builder make substitutions on products and things that do not cost in excess of say $100 without your approval? Spell out what is and is not a change. What is the absolute MAXIMUM amount or grand total of all change orders? State it in the contract so you have cost control.
  • Definitions: Define what certain words and phrases mean. Make each word clear in the contract.
  • Payment Clauses: When does the builder get paid? How do you know there will be enough money at the end of the job to bring in another contractor if your builder splits? Easy. Get a cost breakdown of the entire job as part of the contract. Each payment is tied to this breakdown. The builder only gets paid for work and materials that are in place in accordance with ALL codes and instructions! He can also get a pro-rata share of his profit and overhead as long as it is a line item in the cost breakdown.
  • Warranty: Define the warranty. What is and is not warranted? What is and is not a warranty defect?
  • Follow the Code: The contract must contain language that all work is guaranteed to meet the current building codes. These include the general code, the electrical, plumbing and heating/AC codes as well.
  • Association Guidelines: The building code is a set of minimum standards. State that all work must also meet industry association guidelines. Many associations have extensive literature that is readily available for all builders to see and follow. It is also easy to understand.
  • Manufacturers' Specifications: The contract needs to state that the builder will indeed follow all of the installation guidelines for each product he installs. What is so hard about that?
  • Owner's Copy of Manufacturers' Specs: You need a copy of all written installation instructions for your records. They are easy to obtain. They usually come with the material when it is shipped. Have a convenient storage system in place or develop one. This is going to be a hard one, but it is vital if a defect is discovered later!
  • Walk Through Inspection: When is it scheduled? It needs to happen several days or a week before closing. If it is too close to the closing, work WILL not get done before the closing. All work needs to be done - depending upon weather conditions - before you close.
  • Plans and Specifications: Contract states that all work is done in accordance with the plans and specs. If you have excellent plans and specs, you are golden!
  • Escrow: Contract states you have the right to hold back money for unfinished items including a pro-rata share of builder's profit and overhead. See why the cost breakdown is so important? Make sure you define who will maintain and administer the escrow account. If you state the lender, make sure they will do it.

Asking Your Contractor Questions

At a Dead End

At first I balked at the idea. I thought that there wouldn't really be enough material and that the concept had been written about on numerous other occasions. A day later a light bulb went off. I remembered a conversation I had with a retired police officer at a holiday party four weeks earlier.

Asking the Right Questions

Donald Clark was the police officer. He had worked as a patrolman and detective in my village for many years. After retiring from full time police work, he decided to start his own business. Donald was smart. He used his many years of police experience to start a company that does pre-employment testing, polygraph work, psychological testing and scientific interviews. Some of the top companies in Cincinnati use his services before they hire anyone.

At the party, Donald told me some stories I couldn't believe. He mentioned that the key to obtaining information is in how you ask the question. "We all like to talk about ourselves," Donald said. How true that is!

Over the years, Donald has perfected the art of asking questions. For example, don't ask if a person has committed arson. You say, "Have you ever set fire to an object worth more than $10,000?" A person might respond, "No, but I once started a trash dumpster on fire." Answers spew out from people's mouths like that all day long!

I Became the Lab Rat

I decided to interview Donald for this column and bulletin. Donald agreed and asked me to come to his office. Once there, we chatted for a few moments. He felt that the best way for me to understand the effect was to conduct an actual interview with me. I agreed to be grilled.

The first few questions were routine. But then, he started throwing curve balls. When he asked me tough questions, I could feel my skin crawl. I told the truth throughout the entire interview. He wasn't pleased that I had driven down Section Road 25 miles over the posted speed limit! Well, I told him I wasn't going to lie!

If you want to hire the best employee or find out if a current one is still on the straight and narrow, call Donald Clark. He is simply superb! You can reach him in Cincinnati, Ohio at 513-891-8869.

See also 50 Contractor Interview Questions for questions to ask.

Related Articles: Find a Pro by Asking the Right Questions, Building & Remodeling Trade Magazines