Hardwood Floor

DEAR TIM: I know I want a hardwood floor, but I need answers. Is hardwood flooring as durable as the salespeople say? Do you think it’s possible to do the hardwood floor installation myself? I have a friend who’s a finish carpenter who said he’d help. How often do you have to do the dusty hardwood floor refinishing? Should I go with oak hardwood flooring, or are there other choices? Michelle D., Londonderry, NH

DEAR MICHELLE: A hardwood floor is nearly as durable as the granite that’s responsible for your state’s nickname. I can take you to commercial buildings in New Hampshire where hardwood floors have been in continuous use for well over 150 years. I would say that absolutely passes the durability test, unless you’ve somehow figured out how to stop your body from aging. With proper care, hardwood flooring can last in a home for generations looking as good as the day it was installed.

red birch hardwood flooring

This red birch hardwood floor has a gorgeous golden-red coloration that gets compliments from all who see it. PHOTO CREDIT: Tim Carter

Hardwood floors can be found in every home I’ve ever owned. In my opinion, they add an ambiance that no other flooring material can really match. I believe the connection is hard wired into our DNA as wood was an early building material for man and used heavily for heating and cooking. Wood is engrained in our culture and civilizations. Cleaning hardwood floors is easy, and they are a sustainable resource that grows like any crop.

You and your carpenter friend may be able to survive the hardwood floor installation if the room is small and a simple square or rectangle. While you might think that it’s not hard to install a hardwood floor, it can be very challenging. There are many tricks and skills you have to acquire to have a hardwood floor that doesn’t squeak, stays in alignment and doesn’t buckle or develop shrinkage cracks.

The biggest mistake you can make is not allowing the flooring material to acclimate to the temperature and humidity of the room before it’s installed. Hardwood flooring is a hygroscopic material meaning that it will change it’s shape and size with changes in temperature and especially humidity. Make sure the house and room where the flooring material will be installed is at the temperature and humidity it will be at when you live there. Purchase the hardwood flooring and bring it into the room. Unbundle it and allow it to acclimate for seven to ten days before you install it to be safe.

Hardwood floor refinishing is the bane of many a homeowner. Years ago, it was common for clouds of very fine dust to billow throughout the house as a pro would refinish the hardwood floors. Modern refinishing equipment has eliminated virtually all of the dust. But the great news is that if you do regular hardwood floor care, it should never have to be sanded again.

AsktheBuilder Podcast

CLICK this image and listen to the first call on the podcast. I talked to Jill about how to repair wood kitchen flooring, and possibly installing an inlay border as an option. Copyright 2018 Tim Carter

Most hardwood floors are coated with multiple layers of clear urethane. Some of these urethanes are extremely durable. Many people forget that you don’t walk on the wood floors. You walk on the thin layers of urethane. If you make sure the urethane doesn’t wear off in the high-traffic areas of the hardwood floor, there’s no need to ever sand the wood. If you simply add a new coat of urethane every three to five years, you should never have to bring in the heavy sanding equipment. You only need to lightly screen or sand the urethane prior to applying the new coat.

Oak hardwood flooring is perhaps the most common material used as flooring because it’s plentiful, affordable and extremely durable. The two species that I used in my homes and jobs are white oak and red oak. I’m very partial to red oak as when finished with a clear urethane, it looks like the most gorgeous strawberry blonde lass you’ve ever seen. White oak hardwood flooring finishes with a more stark light coloration.

There are many other hardwoods that are turned into flooring. Maple hardwood flooring is a popular choice because of its durability and its fine-grained appearance. Oak has a heavier grain. You can also get, with minimal effort, a cherry hardwood floor or even a drop-dead gorgeous red birch hardwood floor like I have in my New Hampshire house. Walnut, ash and poplar are other hardwoods you may want to consider.

red birch hardwood

You can clearly see the species and grading stamp on the underside of this piece of hardwood floor.

When you narrow your hardwood floor selection, be sure to look at samples of the wood. Sometimes the showrooms will put on display the finest material that has no knots in the sample. This grade is called Select. Be aware that when you see a larger sampling of the hardwood, there may be some tiny knots in Select grade.

But the salesman may talk you down to a different grade called Number 1 Common. Before you approve of this grade, look at many pieces to ensure you’re okay with the size and number of knots that will be visible in the flooring.

If you’re interested in learning more about prices for hardwood flooring I have an article here.

Some people like knots as they produce a floor with a certain degree of character. I prefer to have as few as possible. The species and grade of the hardwood flooring are almost always stamped on the underside of many of the pieces of lumber. When the material is delivered to your home, unbundle it and look to see if it’s the species and grade you paid for.

Column 769

Anderson Windows

Faded Window

Look at how faded the green vinyl is. The dark patch is close to the original color. It's darker because a large tab from the insect screen blocks the sun from hitting the sill. PHOTO CREDIT: Tim Carter

Anderson Windows is a major window manufacturer here in the USA. The actual spelling of their name is Andersen Windows, but since many people know the common surname of Anderson, they misspell it. In fact, my best friend’s name is Richard Anderson! So you can see why there’s the confusion. I’m sure the misspelling frustrates the executives at Andersen Windows, but by now they surely understand that it’s just going to keep happening.

When I was still building each day, I purchased and installed hundreds of Anderson windows. Many of my jobs called for them. At the time, I seem to remember a statistic that Anderson windows were so popular the number of windows made each day at the giant Anderson factory in Minnesota was more than all the windows made each day by quite a few of the major manufacturers at the time.

I was never able to confirm this, but I can tell you that Anderson windows were enormously popular in the 1970’s, ’80’s, and are still very much in demand. They have a very strong brand. The house I’m living in here in New Hampshire has all Anderson windows and doors. The windows and doors here seal as tightly as any windows or doors I’ve ever owned.

I remember installing my first Anderson window. It was a room addition nightmare where the original contractor disappeared from the job. All that was in place was the foundation, and some of the wall framing. I was working with some partners at the time and we were able to finish the roof, install the Anderson windows and doors as well as the vinyl siding. By the time we got the addition weather proof, the owners had run out of money. To this day I don’t know if the inside was ever finished, but I assume it was.

I’ll never forget how easy it was to install the windows. This job required Anderson casement windows. These operate with a crank and open just like a door by swinging out past the wall plane of the house. The vinyl-coated wood windows had this wonderful nailing fin that had prepunched holes. You set the window in the rough opening, plumbed it and then nailed the fin to the exterior sheathing. We used house wrap at the time to flash the window, because back then the fancy flashing tapes were not yet invented.

My first major Anderson windows replacement job was at my father-in-law’s house. He asked me if Anderson Windows were a great choice, and I said yes. The only issue was that these windows were not available in custom sizes. You had to get the windows close in size to the wall opening and then use vinyl-coated pieces of wood to fill all the gaps between the edges of the windows and the exterior brick of his home. It wasn’t really that hard to do, it just took extra time. These were installed in early 1980’s and they still look spectacular today.

Many Anderson windows are vinyl-coated wood. That’s primarily what I installed and what are in my New Hampshire house. The vinyl coating really protects the wood, but the darker colors do fade over time. I have the deep-green vinyl coating on my windows here in New Hampshire, and the ones that face East have severe fading. Be aware of that as you choose your exterior color. My windows are only seven years old as I write this.

Anderson windows hardware is very stylish. The hardware for both the windows and doors comes in a number of finishes, and it’s very sleek. I’ve never been disappointed with the quality of the hardware. My suggestion is to always buy extra hardware at the time you buy the windows in case you need spare Anderson window replacement parts at a later date. You can’t always count on getting the same locks or crank handles, so just spring for the parts, place them in a plastic bag and screw the bag to the top of the pegboard in plain sight at your workbench.

If you plan to buy and install Anderson bay windows, pay strict attention to the installation instructions. It’s vital that bay windows have proper support using brackets below the window or cables that provide lift at the top of the bay-window corners. Without support, the window will torque out of shape and the sashes will not open and close smoothly, nor will they seal correctly.

Pay attention to the Anderson windows glass when you purchase your windows. They have several different types of high-efficiency glass. They also have a special glass that stays cleaner on the outside. I’m sure it’s nanotechnology at work in keeping the glass clean. Try to buy the most efficient glass you can afford as the glass is the weakest R-value link in your entire home. If you live in the house for a long time, the extra money you spend on the best glass will eventually pay you dividends.

Column QA

Home Repair Foundation

If you are faced with a home repair to your foundation, don’t ignore it. The foundation of a home is the most important structural element in a house. Floors, walls, the roof all depend on solid bearing, and if the foundation to your home is splitting apart, dropping, sliding, etc., the rest of your home will probably suffer significant damage.

The home foundation repair cost that you may get quoted by a contractor will likely take your breath away. It can take specialized equipment and methods to stabilize a foundation. Some repairs that correct a bowing concrete-block foundation wall can be done with little effort, while installing poured concrete piers under a settling footer can by much more invasive. Each job often has a specialized solution.

If you’re interested in learning more about foundation repair cost I have an article here

Foundation Crack

To repair a home foundation, the first thing I recommend is to call a residential structural engineer. These professionals know the real stresses on a foundation, and they can provide solid engineered solutions based upon physics, mathematics and schooling. These engineers often know excellent foundation repair contractors who do very good work.

One of the things you have to be very careful of when repairing a shifting foundation is concentrating loads to other points of the foundation as you try to repair the problem. A great engineer will make sure this doesn’t happen. For example, let’s say a house is constructed on spongy soil. One end of the house is settling more than the other. If you pier just the one drooping end and stabilize it, you can create new cracking at the other end as it may continue to drop. It’s all very complicated, and repair companies may not have the engineering background to anticipate this.

Unfortunately, when you start to look into the event that was the cause of the home foundation repair, it is almost always related to poor construction practices by the builder. The home may have been built on poorly compacted soil, a footer may be too narrow or too thin, there may be no reinforcing steel in a poured concrete wall, or a concrete block foundation wall may have never been filled solid. There are many places where a builder can cut corners or not make the foundation as strong as possible.

It’s imperative that you consult with a great engineer as you plan to build a home so that you take the time to construct a solid foundation. It often costs just a little more to get a superb foundation that will not let you down.

Foundation repair is a huge industry. There are many types of methods and products that will do a fantastic job of making permanent repairs. When I was still building on a day-to-day basis, I did several major repairs to foundations. The most common foundation failure I witnessed in Cincinnati, OH, was an older poured concrete foundation that would develop a horizontal crack in the wall. In many cases, the soil pressure would cause the wall to bow inwards. A thicker concrete wall or vertical steel bars in the wall would often prevent this.

To repair this horizontal crack, you had all sorts of options. You could actually straighten the wall by digging out the soil around the exterior of the foundation and using horizontal jacks to push the crack together. Once the wall was plumb and in the same plane, vertical small I-beams could be placed tight against the wall so it would not bow inwards once the soil was placed against the wall.

In certain situations, you didn’t have to do all this work as the same result could be achieved by placing large steel plates at the crack on the inside of the home. A thick threaded rod would then be placed through the wall and connected to a large plate put in the soil outside. When you turned a nut inside, it would pull the two plates together which over time would straighten the wall. The point is that there are different methods to repair foundations.

Cracks in poured concrete foundation walls can sometimes be repaired with amazing epoxy compounds. When the epoxy is applied to solid, clean concrete, it can lock the two pieces together permanently. In some cases, the cured epoxy is many times stronger than the original concrete.

Column QA

Home Window Repair

Home window repair is not as hard as it may seem. Granted, there are hundreds of different window types, styles, and hardware all cutting across at least one hundred years, but you’ll discover that many home windows repair techniques are the same. I can clearly remember working on a sticky crank mechanism in the original steel casement windows in my childhood home. What’s more, I can remember the first time I took apart a traditional up / down wood sash window to replace a broken rope that connected to the cast-iron weight that counter balanced the sash.

Modern windows have become slightly more complex with the spring-loaded jambs that have taken the place of the clumsy, yet effective, cast-iron window weights. If you have to repair a modern spring balance, you often have to replace the side jamb. These jambs are typically held in place with hidden clips.

If you can’t figure out how to get the jamb out, always visit a local distributor who sells that window. Their service manager can take you to the showroom and demonstrate how to take apart the moving parts of the window.

Home window glass repair is a very common task. Rocks, balls, furniture, etc. can break glass with ease. With old windows, it’s usually just an exercise in removing the old putty on the outside of the window. You’ll then see tiny metal clips or spring-loaded clips that press the glass tightly against the mortised frame. These clips need to be removed to get all the glass out and the new glass panel in place. It’s not hard to get these clips out, but it’s very important to use them when you install new glass. Without the clips, the glass panel can easily be pushed from the inside, and it will pop out of the frame falling to the ground below.

Some window glass can’t be repaired this way. For many years if you broke the glass in an Andersen casement vinyl-clad window, you had to buy the entire sash with the new glass. It’s extremely easy to remove the sash from the hinges, but the price tag of a new sash may take your breath away.

Home window repair parts can be tough to find the older the windows are. You can discover a treasure trove of them if you establish a relationship with the sales manager of a local window-replacement company. Think for a moment. Imagine how many houses a company like that works in each month. The salesmen/women for a window company get inside many houses and may see what you need.

There’s a great chance houses near you have the same windows. If you tell the window-replacement company that you need certain parts, they may allow you to salvage them from windows they take out of a house. You just have to take photos of your windows and any logo information you may see on the window jambs, frames or hinges and take these with you when you visit the window-replacement company.

When it’s time to do a broken home-window repair, don’t panic. Try to be prepared in case you have a catastrophic accident and the window is open to the elements. Have plywood handy so you can cut a panel to protect your home. If repairs are not so imminent, just try to see what the problem is and contact the local distributor who handles that brand of window. Sometimes the name of the window manufacturer is imprinted in the lower corner of the glass, on the crank hardware, on the locking hardware or the hinges.

One thing you need to monitor is the condition of window sills and the lower parts of wood window jambs. Back in the 1980’s, a defective clear wood preservative was used on many window and door products. It was determined this chemical was defective causing the windows to rot. It happened at my own home.

Each spring, test your window sills and jambs with a screwdriver to see if the wood is soft. If you discover soft wood, there are additives that you can impregnate the wood with to strengthen it. If the rot is fairly bad, you can use epoxies to rebuild the wood profile. In any event, you need to make sure the window parts are painted well to ensure water can’t get into the seams where the jamb meets the window sill.

Column QA

Home Maintenance Repair

Home maintenance repair is, in my opinion, a dying craft. Years ago, fathers and mothers would teach sons and daughters home maintenance & repair skills. It was just as natural as doing laundry, cutting the grass, or any other chore. But for some reason in the 1980’s, the home-improvement service industry saw explosive growth. If you want my opinion, it was directly related to the irresponsible expansion of consumer credit that is part of the reason the economy of 2008-2009 is in a shambles. People could easily put a home repair on a charge card, or they took out a home-equity loan. But I digress.

Many folks now are discovering they made a mistake by not trying to do more home maintenance and repair themselves. Not everyone is in this boat, as statistics show that about 25 percent of the population of the USA are do-it-yourselfers. That’s tens of millions of people. My personal statistics show that this group is primarily the under-30 crowd and the over-60 crowd. Both of these groups tend to have limited incomes and lots of time on their hands. That’s a great recipe for sharpening your home-maintenance skills.

If you’ve not attempted any home-maintenance repairs, don’t worry. Many tasks are not that hard, even changing out an electrical switch or outlet. What’s more, as you start to educate yourself, you’ll get enormous satisfaction as you complete small jobs.

For example, let’s say you want to change out an old tubular doorknob. This job may be intimidating if you’re working on an exterior door, so I suggest you start with an interior door. These interior locksets generally have just a few screws that hold them together. Then you just have two screws that hold the moving latch that goes in and out of the edge of the door. Replacing a lockset like this takes just 15 minutes, often less than that. The biggest thing you need to do before you start the job is make sure you get a new one that has the correct backset.

The backset for a door knob is the distance from the edge of the door to the center of the door knob. Usually this distance is 2 and 3/8ths inches for an interior lockset. It can be 2 and 3/4 inches, as this was the size I always used on my own homes and houses I built. This larger size gives your hand more space so knuckles don’t rub against the door jamb.

To improve your hand-eye coordination, you should try to practice at caulking. When I say practice, I mean it. This is an area people make mistakes. They try to do a job they’ve never done before in an area seen by many. So take two pieces of scrape lumber and nail them together along their edges making an inside corner. There will be a crack there, so take some inexpensive acrylic caulk and fill the gap. Use your finger to smooth the caulk and a wet sponge to dress the caulk so it’s as smooth as a baby’s bottom.

If you want to attempt rough carpentry repairs, practice by possibly making a dog house. This sounds crazy, but a dog house requires you to discover how to measure, cut, nail, install siding, cut roof rafters, etc. The possibilities are endless.

Aside from the satisfaction you gain from doing home repairs yourself, you can save boatloads of money. Yes, there is a time factor involved depending upon how much you value your time, but if money is tight, you just can’t always afford the hundreds or thousands of dollars it might cost to hire a pro. Installing a simple water heater can save you hundreds of dollars. The trick is to read up on the process now, practice soldering scrap copper pipe, not the day your heater springs a leak.

Concrete and blacktop repairs are something you can tackle as well. Caulking cracks in concrete and blacktop is easy. To disguise the caulk, always be sure to get some sand that matches the color of the sand in the concrete or blacktop. Use the matching color of caulk as well. After installing the caulk carefully, and I mean just 2-foot stretches, sprinkle the dry sand on the fresh caulk and tap it lightly with your finger to make a great bond. The sand will disguise the harsh caulk line. If the crack is wide, push small stones into the fresh caulk that match stones in the blacktop.

When you start to learn how to paint, start inside a closet. Make all the mistakes in there. Once you have perfected your technique, then move into the main part of the room. Just think where you can test your skills doing the least amount of damage.

Take your time and enjoy yourself. You can do many home repairs if you put your mind to it. Carry a great attitude into the project. Keep telling yourself it’s a church job. Craftsmen of old who built churches always did their best work there for several reasons, not the least of which was that the entire community knew who worked in the church!

Column QA

Home Remodeling and Repair

DEAR TIM: Because of the faltering economy, home remodeling and repair is a hot topic in our family. We can’t move to a different home, and we can’t afford to hire contractors. What home repairs would you recommend we attempt on our own? I believe I can tackle some house remodeling tasks, and I want to add whatever value I can with home improvement. What’s a good strategy to adopt when it comes to do-it-yourself (diy) remodeling? Meg S., Welch, MN

DEAR MEG: If it’s any consolation, you’re not alone. Millions of homeowners are attempting renovation projects, as well as major diy home improvements because money is tight. The truth is many of these projects will probably end in partial failure, but not because the intentions were bad. Remodeling can be tough, it requires many skills, and you’d be shocked at the number of specialty tools you need to do certain tasks.

First, don’t totally give up on contractors. Times are tough for them, and you may be able to get fantastic deals, or at the very least, they may work along side you when you get to difficult parts of a job. When times are good, most building contractors wouldn’t consider smaller jobs or working with homeowners. But in these tough times, all bets are off. Many a contractor is in survival mode, and you just might get his attention with your offer.

The alcoves on either side of the fireplace will soon have simple shelves. PHOTO CREDIT:  Tim Carter

The alcoves on either side of the fireplace will soon have simple shelves. PHOTO CREDIT: Tim Carter

If you don’t have lots of experience working on home improvements, then I strongly recommend that you start with modest home-repair projects to boost your skills and your confidence. Don’t underestimate the enormous amount of time it takes to do what you feel is a simple project like a bathroom remodeling job. A major bathroom remodel can take a professional at least one hundred hours of time. Can you imagine how long it can take you with no experience and limited tools?

When you start projects that you’ve never done before, it’s really easy to get in over your head fast. An example is installing ceramic tile. If you become mesmerized by those television shows you see on cable TV that say how easy it is, beware! It’s not easy to get professional results the first time. I always recommend that you do a small test section on a scrap piece of cement board. You’ll quickly discover the challenges. You even want to try to grout this test panel before you attempt a real grouting job.

The same is true for plumbing or carpentry tasks. Try to solder a scrap piece of copper pipe before you attempt to cut into a real water line. Be sure to read up on the process and watch free online videos about home repairs. When it comes to carpentry jobs, try to take some scrap wood and make practice cuts before you cut into an expensive 16-foot length of crown molding.

As far as which home-repair projects you should attempt on your own, there is an abundant list to choose from. Some simple things that come to mind are door knobs, caulking, installing a storage cabinet or new shelves, etc. I highly recommend that you start with tasks that you can complete in less than two hours. If you attempt tougher jobs that might last all day, you run the risk of getting frustrated. Frustration can lead to cutting corners.

Exterior remodeling projects are also a way to get great exercise and add some value. If you have a smaller one-story home, perhaps it needs a fresh coat of paint. While it takes a while to paint an entire home, perhaps other family members can join in the fun doing all the different tasks like scrapping, washing the house and caulking any cracks. A freshly painted home looks great, and can be a great source of pride.

As you start to have more home-improvement successes, start tackling tougher jobs. Perhaps attempt to replace a sink faucet. If you are really feeling your oats, try to install a patio or a deck. If you want a significant challenge, try to build a small outdoor shed. This project is similar to a room addition, but on a very small scale. A shed requires you to discover what it takes to install a simple foundation, frame walls, floors and a roof and install siding and shingles. You’ll be really proud of yourself if you achieve all those things.

As you attempt more difficult projects, be sure to have Plan B ready in case you fail. This may be something as simple as a tarp to cover a roof you attempt to redo on your own. If you underestimate the difficulty and time it takes to re-roof part of your home, you better be ready to secure the open area with a tarp that won’t blow away nor let in a driving rain.

Take the time to really research how to do things. The Internet has vast amounts of free information, granted not all of it is accurate, that can help you get an upper hand when you sail into uncharted do-it-yourself waters. Many manufacturers’ websites also have instructional videos that show you how to use their products. Watch these so you don’t waste time nor the materials.

Column 768

Home Repairs

Home repairs are part of my DNA. I have memories of me trying to fix things around my house when I was very young. I distinctly remember my Dad and my Uncle Raymond transforming our single-car garage into a bedroom for me. This was a major home repair do-it-yourself job that was a huge undertaking for my Dad, who was a disabled veteran from World War II. I remember trying to drill holes into the concrete foundation wall that were for anchors for the firring strips. It took a long time to drill just one hole. Too bad hammer drills were not yet invented!

In-home repairs are a great way to save money. This is why my Dad transformed the garage, as we couldn’t afford to have a contractor do the work. When you get ready to try home repairs yourself, you absolutely want to start with smaller tasks. When you start to have tiny successes, you’ll be mentally prepared to tackle something a little harder the next time around.

To do home repairs, you must have some decent tools. If you don’t have good tools or the wrong tool, you’ll discover quickly that it takes longer, and you get inferior results. Something as simple as using the wrong-sized Phillips screwdriver is an example. If you use a #1 bit in a screw that’s made for a #2 screwdriver, you’ll struggle. Imagine trying to dig a simple hole for a post using a square-point shovel instead of a round-point shovel or even better, a post-hole digger! You need the correct tool for the job.

Do-it-yourself home repairs can range from fixing a door that swings open on its own (just take the hinge pin out and put a slight bend in it by striking it with a hammer), to installing a gorgeous concrete patio with the help of a few friends. You may even try to install a new garage door. There are thousands of home repairs to choose from, you just have to make sure you don’t get in over your head. That happens more often than not.

Free home repairs may be attractive, because the price is right, but you know the old saying: You get what you pay for. Even if you have friends come to help for free, they may not have the same desire to produce the quality that you have. I was very lucky to have several friends, Roger and Loren, who over the years have pitched in to help me. They always tried to produce professional results. Friends like this are rare, so be prepared for lower-quality work if you go the free route.

If you’re a beginner, some communities offer great home repairs how-to classes or seminars. In fact, I just taught one here in Meredith, NH. It was well attended, and the people who came went away with a new appreciation of plumbing. Plumbing projects are frequently at the top of home repairs improvements that people attempt. I believe the reason is the high cost of plumbers. Homeowners want to save money, so they try to switch out a toilet or change a faucet.

DIY home repairs can be a success right out of the box if you practice first. The biggest problems I see each day as I read desperate emails containing pleas for help from DIY’rs is that they started a project with no experience.

Installing floor tile and then grouting it is an example. The best way to learn how to do this is to buy an extra 3 ft. x 5 ft. sheet of cement board and take some cheaper tile to cover it. The next day get out the sanded grout and grout this panel. Just lay this cement board in your garage or in the room you’re tiling. You want to practice on the small panel you can carry out to the curb for the garbage man.

Home electrical repairs are one area that I often try to discourage rookies from attempting. Electricity is a sinister killer. You rarely hear about people drowning in their own homes from a plumbing leak, but you hear about people dying each week from fires caused by electrical malfunctions. Many of these fires can be traced to electrical repairs done by a person who had no experience or by a person who didn’t follow the electrical code.

When you decide to get serious about your home-improvement repairs, be sure to take the time to research how the job should be done and the correct products to use. Let’s say you just want to paint the outside of your home. Without doing the research at a website like AsktheBuilder.com, you might go to the home-improvement center big box store and walk away with inferior paint. You may also start the job on the sunniest, hottest and windiest day of the summer thinking that’s great weather.

The truth be told, you need a superior paint from a national paint store that has urethane-acrylic resins. What’s more, you want to paint on overcast days where the temperature is between 65-75 F. Paint will adhere best if it’s allowed to dry slowly on an overcast day. NEVER paint in direct sunlight as that can cause rapid drying and blisters. Major home repairs like painting your own home must be done right so you don’t waste time and money.

Column Q&A

March 1, 2009 AsktheBuilder News And Tips

What’s in This Issue?

AFTER I HIT SEND
ZAPPOS STORY
OUTDOOR SHED IDEAS
WINTER IN NEW HAMPSHIRE
ROTOZIP SPIRAL SAWS
VACATION PLANS
THE CABINET FOLKS
LATEST COLUMNS


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After I Hit Send

Each time I click the button that sends this newsletter to you, I sit back and roll up my sleeves. Why? It's simple. You often reply with positive suggestions, ideas and a Thank You. It can take hours to respond to each message I get, and I always try to answer each one. It's so rewarding to get your response as it tells me the effort I invest in each issue is making a difference. I'm grateful that you respond to me.


Zappos Story

About six months ago, I purchased some Ugg slippers from Zappos.com. I discovered here in New Hampshire that you simply don't wear your outside shoes in the house. The sandy soil tracks everywhere, and can ruin hardwood floors. I have the slippers by the door from the garage, switching into them each time I get home. The sheepskin lining in one of the slippers delaminated from the inner sole of the slipper causing the lining to move around and be uncomfortable. That shouldn't happen in my opinion.

I called Zappos and talked with Bobby Colbert. He was a great young man that took care of my problem, even though I didn't have the original box and packing to send the slippers back. I tell this story not so much to toot the horn of Bobby and Zappos, but to show you an example of extraordinary customer service.

This one event has made me a customer for life of Zappos. They didn't have to give me new slippers as I didn't follow their return policy, but the bottom line is that I was unhappy and had a valid claim. Bobby wasted no time in making the right call and putting a smile on my face for the entire weekend.

Perhaps Zappos knows this, but even the phone experience is pleasant. When I was on hold, I was listening to some fantastic acoustical guitar happy music. That kept me very upbeat while I waited. The last thing I wanted to hear was a sales pitch. It only took Bobby a few minutes to complete the return, and he emailed me all the documents and the return shipping label while I was still talking to him. Wow! The only other company I've dealt with in the past that has exceeded my expectations like this is L.L. Bean.

If you're in the market for shoes, clothes and outdoor gear, take a serious look at these two companies as well as their warranties. They're tough to beat.


Outdoor Shed Ideas

A month ago, I was in Florida attending the Sears Editors Conference that featured all of their new lawn and garden tools. One of the editors I met was Ms. Debra Prinzing. She is the author of a great coffee-table book titled: Stylish Sheds and Elegant Hideaways.

I need a shed up here at my New Hampshire lake house to house all of my tools and kayaks. After reading just a little bit of Debra's book, I've seen some great ideas that I plan to use in my new shed. The color photos in this book will make you drool. Some of the sheds in the book are really miniature houses where people go to get away from daily stress and strain. Sheds become a touchstone for peace and tranquility as I believe they take us back to the time when we would play in a clubhouse. Those were carefree times indeed. I have to admit that when I'm in my Queen Anne Victorian shed back at my Cincinnati house, it's a place to hangout and surround myself with tools and things I love.

If you're planning to build a nice shed this year, you should really consider getting a copy of Debra's book. Go here to discover more.


Winter in New Hampshire

I haven't talked too much about my first winter here in New Hampshire. It's almost over, even though a major storm is bearing down on us in less than 24 hours. It's absolutely gorgeous up here. The snow stays white for weeks, and the lake just outside my door is frozen 18-inches thick. I know as I went out on the ice and drilled it. It only got really cold for a short period of time. When a storm happens, it moves out quickly and each day after is usually a brilliant blue sky with calm winds. I've been warned that the bad seasons - mud and black fly - are just around the corner.

If you've never been to New Hampshire in the winter, I urge you to come. Not every year has abundant snow, but you can always check with the innkeepers - see just below for two GREAT ones!. They'll tell you the conditions.

I'll post some photos to a Picasa album and share those next week. After tonight's snow, you'll have a great idea of the snow piles next to my driveway.

If you live near me, please email me if you're interested in meeting at a restaurant or some other place to sit back and chat. Let's get together soon.


RotoZip Spiral Saws

The economy is going downhill faster than me in my wagon down Straight Street years ago in Cincinnati, OH. This means you'll probably be trying more home repair tasks than ever before. I'll be helping you with new columns starting this week, and you can get help with tool reviews here in the newsletter.

One tool I just tried was a robust version of the RotoZip tool that that started its life years ago as a humble drywall-cutting tool. This tool, over time, has since morphed into a multi-purpose hand-held cutting tool that can do many things.

The RotoZip comes with all sorts of accessories, one of them being the X-SHIELD.

You need this precision attachment when you attach some of the new XWHEELS. These are special discs that allow you to cut just about anything.


Vacation Plans

Vacation season is just around the corner. Perhaps you're planning to stay closer to home to conserve cash. If you live in the Northeast, you have to read this. What if I told you that I know of an amazing bed and breakfast inn that's within a two-hour drive of the ocean, 90 minutes from the heart of the White Mountains of New Hampshire, and less than an hour from great hiking, fishing, golf and boating? You can stay at The Maria Atwood Inn using it as your home base for your daily trips as you explore New Hampshire's beauty.

The Maria Atwood Inn is historic, and the food is to die for. Visit their website now, slide to the bottom of the home page, and watch a video of me eating one of Sandi's scones. This Inn was the first and only place I stayed as I hunted for my land and when I made other trips up here to visit the property once I closed on it.

Fred and Sandi Hoffmeister, the innkeepers, have become dear friends. If you live near NH, you should come and spend a restful weekend. If you do come, try to let me know and I'll do my best to stop by and eat breakfast with you. When you book your reservation, make sure you ask Sandi to make the scones for you!


The Cabinet Folks

You might not think that you could successfully purchase kitchen cabinets online. Realize that I'm not talking about kits where you bang them together yourself. I'm talking about precision cabinets that are completely assembled and finished.

You can get high-quality cabinets online with minimal hassle. What's more, a Maine-based company is spearheading this effort. It doesn't matter how many or how few you need, you can get custom cabinets delivered to your door. The wood species you can chose from are plentiful, such as Pine, Maple, Oak, Cherry, Hickory, Alder, Birch and laminates.

My daughter Meghan is using The Cabinet Folks to supply her with the cabinets she's using for her video studio set. They've been ordered, and are just a few weeks away from being delivered right here to our front door. I've been really impressed with how Craig communicates with Meghan to ensure the cabinets will be perfect.

If you're contemplating remodeling your kitchen, a bathroom, adding a basement wet bar, installing cabinets in a laundry room, etc., you should visit The Cabinet Folks and get in touch with Craig. Be sure you ask him about how he consistently beats the prices you'll get quoted at the big box stores, and Craig's cabinets will be far higher quality!


Latest Columns

I'll bet you didn't know you can mix and match cabinet doors for a great look.

Have you ever wondered how a dry-stack stone wall can last for hundreds of years?

Glass windows - is there any other type - were ripped off and shipped to Colorado and California. Read this little bit of history. You may have stolen goods in your home!

Everyone can use an extra storage cabinet. Here's where you can get one or more for free.

The real estate market is in the toilet, actually it's farther than that, it's headed to the sewage plant. But when it comes back, you better remember everything in this column about your real estate inspection.

Click here to read past copies of my newsletters.

AsktheBuilder.com

Stone Wall

Stone-wall construction is not as daunting as you might think. Sure the stones are heavy, but if you’re to build a stone wall that’s less than 24-inches tall, you may be able to accomplish the task with minimal help and minimal mechanical equipment. The stones for a wall can be just about anything. Here in New Hampshire, rounded granite boulders are used for walls. In the Midwest, flat pieces of limestone are commonly used. Whatever the local bedrock is made from will often suffice.

In Europe, it’s common to have a stone-wall building. Many hundreds of years ago, Europe depleted their vast forests, and the only abundant material to build with was stone and clay that was made into brick. Lumber is an expensive commodity in Europe, but stone is everywhere. The stone just needs to be quarried and transported to a job site.

On my property in New Hampshire, I have a dry-stone wall. This term means that the stones interlock with no mortar. It’s a very common practice used to build stone walls here in the Northeast. It’s also more affordable as a dry-stone wall can be erected faster than the same wall that uses cement mortar.

If you want to discover how to build a stone wall, all you have to do is look at some that are already in place. It’s a great idea to take photographs of many existing walls to see the scale of the rocks used, and how they interlock. Note how the bottom row of stone almost always is partially buried in the soil for stability. When you see how heavy each individual stone is, you can see why a dry wall will stay in place. It takes enormous effort to move the stones.

You can make an interior stone wall in your home with no problems. The most important thing is to have solid bearing. This means the stone must rest directly on a poured concrete slab that has a footing beneath it, or the stone can rest directly on a steel I-beam that’s been designed for the load.

I built a room addition for Matthew Motz in the mid-1980’s in Cincinnati, OH, that had a drop-dead gorgeous limestone wall that was inside the addition. This wall was the entire width of the room addition both in the basement family room and the master bedroom above that. In each wall was a large fireplace. I enjoyed several warm fires in front of these rustic stone walls.

If you decide to build a natural stone wall, even if it’s a stone garden wall, be sure to look at the texture of the stone, its color and ask about it’s durability for where it’s being used. Most rock is resistant to freezing, but you want to make sure. The last thing you want to do is go through hours of grueling work only to discover you selected the wrong stone.

Building a stone wall can be done faster than normal if you incorporate stone wall panels, but this is rarely done on residential work. Large commercial projects can use these prefabricated panels sometimes. You’ll also see a faux stone wall in certain situations where concrete is poured into forms that create a stone-like texture. This is very common on sound walls you might see on an expressway. These might qualify as stone panels, even though it’s not real stone.

You can incorporate stone into other elements in your yard. On the rear patio of our second home, I built a stone-wall fountain. This small fountain was part of a brick wall that transformed into a natural limestone fountain. It was the centerpiece of the patio, and got lots of compliments.

Stone wall construction can be hard on your hands and back, so always wear gloves and steel-toed boots. Don’t try to lift more than you can do without straining. It’s not worth blowing out a disc in your back to show you have some type of super powers. If you do decide to use stone wall mortar, don’t underestimate how heavy a wheelbarrow full of mortar weighs. It can be close to 500 pounds!

If you try to build a decorative stone wall, I urge you to try a small test wall first. Do a sample to get used to working with the stone. When you view the wall, always stand back as far as you would when normally looking at the wall. The appearance of the wall can be different when you stand back 50 feet as opposed to viewing it from 5 feet away.

Column Q&A

February 24, 2009 AsktheBuilder News And Tips

What’s in This Issue?

NOTES FROM AROUND THE WORLD
BATHROOM MILDEW
GREAT RESTAURANT IN BURLINGTON, VT
MORE INSURANCE NEWS
NEW RECIPROCATING SAW BLADE
GREAT NECK 48-PIECE TOOL SET
FOGGED INSULATED GLASS IN RAHWAY, NJ
SAW BLADE SANDING DISCS
NEW VIDEOS
NEW COLUMNS


FOLLOW ME ON TWITTER


Two weeks ago, I got the flu and am now just getting back to full speed. The smallest hint of a head cold is still with me, and my sense of taste and smell is starting to regenerate. Thank goodness for that! There is a ton of news to share, and I have to admit that as I type this, I'm listening to one of my favorite songs - Hysteria, by Def Leppard. That's putting me in a great mood!


Notes From Around the World

Note, cards and emails continue to pour in about my dear mother-in-law. One of the most touching cards to arrive in my Mail Box came from halfway around the world. Valrie Beth from Perth, Australia, had a similar loss, and her handwritten card had me tearing up.

If you reached out to Kathy and I, we can't begin to tell you the power of your message. It's so uplifting to witness the caring and love that's out there, especially considering I've never met you face to face. I'm so blessed to have you as a subscriber.


Bathroom Mildew

Mold and mildew in tub and shower areas is a constant battle. In the grocery stores, you'll see products devoted specifically to this problem. Here's a tip that you might not have tried yet. To minimize or eliminate mildew in showers and tubs, you just have to get rid of the water.

All of that water that's left on the walls and floor is exactly what the mold and mildew need to grow. It takes hours and hours for that to evaporate after you leave the room. You'd be shocked to see how much water is left on the walls. When I squeegee my shower each day, it looks to me that about 2 to 3 ounces of water goes down the drain, maybe even a half a cup.

I've discovered that a squeegee can quickly get the water off the walls, shower door and floor after each shower. If you have a shower curtain, shake it sideways to try to get the water beads to jump off. Leave the shower curtain or the shower door open when you leave the room to help air get to the shower space. This promotes rapid drying. Leave the bathroom door open as well. You want the humidity in that room to drop as fast as possible.

A final idea, though more radical, is to place a floor fan in the bathroom and have it run as you dress. This idea is tough to do for a number of reasons. It can bother others who are still sleeping, it's hard to do, and it can become a fire hazard if you leave the house and forget it's on. There are humidistat controls you can wire in place of the standard on and off switch for your bathroom exhaust fan. This is the safest way to control air movement in your absence.


Great Restaurant in Burlington, VT

When I got back to New Hampshire after my mother-in-law's funeral, I had to drive my son back to college in Burlington, VT. He's a student at Champlain College. We got there at lunch time and grabbed a bite to eat at one of his favorite places, Sadie Katz Delicatessen, located at 189 Bank Street in downtown Burlington.  I got a cup of the Mushroom and Barley soup and half a Reuben sandwich. WOW is all I can say!

What a great place! We got excellent service from a young man named Zack Rouda, and I was fortunate enough to talk with the owner, Glenn Walter, who was in the deli while we were eating. I always try to talk with the manager or owner whenever I get great service and food. All too often, people just complain, so it's really important for business managers and owners to hear when you're happy.


More Insurance News

I was flooded with emails from subscribers who have been sacrificed at the altars of the insurance companies. It should come as no surprise that not one insurance company executive reached out to me. If you've had a non-renewal notice sent to you concerning your homeowner's insurance, I want to hear from you. I'm collecting all the stories and giving you a platform so you can be heard.

I did hear from three insurance agents that confirmed my worst suspicions. Suffice it to say that I'll be following up with a blog post that will explain everything. I've never seen such a breach of ethics in my life. The ethics issue is centered on claims and your deductible limits.   If you have a homeowner's insurance policy, what you think you purchased you DON'T have, and if you attempt to use your policy, you're punished. There's a massive lack of transparency on the part of many agents and insurance companies as to what the real unwritten practices are. The keyword here being unwritten. I'll go into much greater detail in my blog post.

Kimberly, a gracious subscriber, sent me a link to a website that I feel is required reading to all who have homeowner's insurance. Read this article and see if you don't agree that it’s a must-read. Feel free to pass this link to all your friends, neighbors, relatives and coworkers. Thanks Kimberly!


New Reciprocating Saw Blade

Bosch has recently released a new metal-cutting saw blade for reciprocating saws. It's called the Edge. The blade is thicker that helps it produce straighter cuts in thick metal. It also has new tooth geometry that cuts 20 percent faster. Check out the Edge.


Great Neck 48-Piece Tool Set

Before Christmas, I talked about this handy tool set. I wanted to mention it once more because it really has some well-designed tools that come in handy. Just last week, I used different tools in the set for different jobs. This tool set has the absolute coolest, sleekest, and most handsome razor knife box cutter you'll ever see. You have to see it to believe it. If you like red, you'll be all over this tool set and razor knife.


Fogged Insulated Glass in Rahway, NJ

Susan S., wrote me:

"When we bought our house five years ago, it already had replacement windows. Unfortunately, the quality was not very good and most are permanently stained between the double-glazing. My question is do they make a replacement sash for windows that already have a vinyl replacement frame?"

Susan, the answer is maybe and you may not need to go to that extent. Several years ago, I saw a demonstration of a technique developed by a Canadian company that cleans the fogged space inside of insulated glass. I know this process is still around as a month ago I saw a booth at the Boston Home and Garden show that was selling this service. Maybe you should see if someone purchased a franchise in your area by doing a search for "cleaning fogged glass" on the Internet. If you do discover a business does this, I suggest you have them only do one window to ensure that you're pleased with the final result.


Saw Blade Sanding Discs

I get pitched with inventions all the time. Just before I got the flu, I was sent a 10-inch saw blade that had sanding surfaces glued to the faces of the blade. This is a fascinating invention that produces one of those "Why didn't I think of that?" moments. It's called Final Cut. This product consists of sets of adhesive-backed sanding discs that you attach to saw blades you own.

This blade automatically sands the edge of the lumber you're cutting whether it be on your miter saw or table saw. At this time, the sanding discs are only available for 10-inch blades. These products are a must for any finish carpenter. Oh my gosh, do they produce satin-smooth cuts! These discs would have saved me hours of light sanding years ago when I was working with pre-stained woodwork.

If you attach a set to a new blade, you'll be making cuts so precise that your friends and neighbors will think you were abducted by Master-Carpenter Aliens, probed, tested and placed back here on Earth to infect all of us with the best-kept secrets of how ancient temple woodwork was created. I beg you to buy some of these sanding discs from this great man.


New Videos

Want to see me and my color-coordinated Craftsman Snow Blower? No kidding, this is a must-see video.

I got to take the first shot at the Lake Winnisquam Ice Golfing Tournament. Want to see a tee shot that goes about 575 yards? No kidding.

New Columns

Cement siding is great if installed correctly.

If you installed one of Bill Gates Windows products, you might be able to tackle installing windows in your home.

Have you ever wondered what a building inspector does?

Sandstone is a pretty cool rock. Can you use it in your home?

Click here to read past copies of my newsletters.

AsktheBuilder.com